A better Invoicing operations system
A positive customer experience is critical for success in any industry, but it is especially important in the telecommunications industry, where customers expect a high level of ease and engagement.
To provide a better client experience, Oaperg stepped in to help a cellular network operator’s invoicing operations. Its historical systems have flaws, such as lengthy development and delivery cycles. It also necessitated data collecting and streaming correlation improvements.
Our team assisted the company in transforming its billing domain and reducing end-to-end delivery time from months to weeks to days. This resulted in the desired agility demanded by business speed, while also improving the company’s customer experience.